Providers using a billing agency must provide the agency with:
- Weekly payment listings
- Fee Schedule allowables
- ANSI reject codes on payment listings, found at .
Billing agency requests for any of this information from Provider Service will be referred back to the Provider.
Providers can contact THOR Support Services at 800-544-8467 for authorization requirements that may allow the billing agency to access the provider's claim and payment listing information on THOR.